Knowledgebase Portal Home Knowledgebase Toggle Sidebar Categories Databases 21 Domains 17 Email 55 FAQ 23 Reseller 11 Scripting 34 Web Hosting 105 Your Account 32 Most Popular Articles Unable to connect via FTP, the following error is being produced "530 Login failed. Perhaps your FTP access isn't unlocked?" We have recently implemented an FTP locking system to improve security for all of our customers.... Why does my site show the error "403 forbidden by administrative rules"? The "403 forbidden by administrative rules" will usually occur when you are attempting to connect... How do I activate my free SSL? *** Please note this only applies to paid hosting accounts as opposed to the free student hosting... Managing Your Email Once you have created a mailbox for an e-mail address in the control panel, there are two main... I got an email "Is yourdomain.co.uk in use?" What do I need to do? The email is sent out to account holders where the hosting package specified in the title appears...